How much does training for my team cost?+
Prices are per participant, net plus VAT. In the company portal you see your price when buying; for in-house dates and larger groups we send you a quote. Just send us an enquiry.
Can we pay on invoice?+
Yes. Every purchase in the portal creates an invoice straight away, payable within 14 days. Seats are unlocked once payment arrives.
Do you come to our site?+
Yes. In-house we train on your equipment and premises, in Cologne and across North Rhine-Westphalia. What you need is listed on each course page.
How much does the company portal cost?+
Registration is free. You only pay for the training and instruction seats you buy.
We are already a customer. Will we see our past training?+
Yes. Anything our office has set up for your company is visible from your first login. If you register with the email address we have on file, your account is linked to your company automatically once confirmed.
What do I see about my employees?+
What you need to prove compliance: operator cards with validity, instructions with due dates, results of the training you paid for and the certificates. You do not see passport photos, individual exam answers or courses booked privately.
What about employees without a smartphone or email?+
You can still manage them in the portal, have them trained and download their certificates as PDFs. Only the digital operator card and, later, the online instruction need the app.
How do I prove the annual instruction?+
After the on-site instruction, the record with its date is available as a PDF in the portal. Once online instruction is available in the app, its record will land there automatically too. The site-specific part, meaning your routes, operating instructions and the actual machine, you document yourself as before.
Can we hand back seats if someone drops out?+
You can withdraw an assignment in the portal as long as the session has not started. The seat goes back into your quota and you give it to someone else.